CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

SHD 37 - TRANSLATION SERVICES

2.2

Description of the goods or services required

Every year we produce a number of different documents outlining our services and procedures; these include Tenants Handbooks, Service Charters, Policy Documents, Complaint Procedures to name but a few.Our tenants represent many different cultures and it is important that we communicate with them to the best of our ability, consequently many of our documents are translated into the following languages as standard:BengaliKurdish KurmanjiKurdish SoraniPolishPunjabiSomaliUrduWe are also being asked to provide translations into:Albanian Estonian PashtoArabic Farsi PersianCzech French RussianDari LatvianWe will award the contract to either one, or several, specialist Companies who are able to provide translation services into some or all of the above languages. The award winning Companies will be approached as and when required with an English Language document and will be expected to forward an accurate translation into the one or more languages requested by the document originator. It is anticipated that documents will normally be transmitted by E –Mail in PDF format.You are invited to quote for a translation service from English into those languages above for which you consider yourselves competent. Please indicate any for which you are unable to offer a service.For those languages you are able to offer a service please indicate your rate and the timescale for that language including proof reading. All documents must be accurate.Please also indicate if you can provide translations into:AudioBraillePictorial format (for people who have literacy problems)Please note: Use of modern rather than ancient languages is required in the translations.Please detail the qualifications held by your translators.Quotations must be provided in 1 working day.Quarterly and annual (1st april to 31st march submitted mid april) reports must be provided detailing: Date, language, reference, cost, time taken, document name.Documents must be returned via email in both word and PDF formats

NOTE: Further information relating to this notice may be available on the Sandwell Homes Web Site at http://www.sandwellhomestenders.org.uk/Search/Search_Switch.aspx?ID=3265.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

approx £8 - £10k per annum

3 Conditions for Participation

3.1

Minimum standards and qualification required

Interested companies will be asked to provide 3 trade references where they have carried out similar work as part of the tender process.

4 Administrative Information

4.1

Type of Procedure

Dual stage – Candidates must first pass a selection procedure before being invited to tender or negotiate.

4.2

Reference number attributed to the notice by the contracting authority

SHD 37

4.3

Time Limits

4.4

Dispatch of invitations to tender to selected candidates

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Closing date for expressions of interest - 29/1/10

Tender documents sent out (via email) - 1/2/10

Closing date for receipt of tender documents -12/3/10

Contract Start 1/3/10(36 month contract)

(SH Ref:3265)

5.2

Additional Documentation

5.3

Publication date of this notice